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Frequently Asked Questions

Is it suitable for all skin types?

Yes, the balm is formulated to suit a wide range of skin types, including dry, combination, and sensitive. It’s fragrance-free and non-comedogenic, making it gentle enough for daily use.

Can I use it with retinol, acids, or other strong actives?

Yes. Pure Nourishment Balm can be used alongside active treatments such as retinol, exfoliating acids, or prescription skincare. Its concentrated formula helps support the skin barrier and maintain hydration, which can be beneficial when your routine includes potent actives.
Use as the final step before applying SPF in the morning, or as the last step at night.

How much should I use?

Because the formula is concentrated and waterless, a little goes a long way. Warm a pea-sized amount between your fingertips and gently press or smooth it onto clean skin.

Is it safe for sensitive or post-treatment skin?

The balm is fragrance free, essential oil free and non-comedogenic (wil not clog pores), which means it is generally well tolerated by sensitive or post-treatment skin. Individual sensitivity can differ, so patch testing is advised before full application, especially when using retinoids or acids.


Can I use it morning and night?

Absolutely. Apply a small amount as part of your morning routine (before SPF) and again in the evening to help lock in moisture overnight.

Can I use this balm under makeup?

Yes! The balm creates a smooth, hydrated base that helps makeup apply more evenly and last longer.

Is it vegan and cruelty-free?

Yes, Pure Nourish Balm contains no animal-derived ingredients and is not tested on animals.

Is it suitable for men?

Yes, Pure Nourish Balm is suitable for everyone. The texture absorbs quickly and works well after shaving or cleansing to help calm and hydrate the skin.

How long will one jar last?

The formula is concentrated and contains no added water, so only a small amount is needed. Many people find one jar lasts far longer than a traditional moisturisers, though this will naturally depend on individual usage.

Does it contain fragrance or essential oils?

No. Pure Nourishment Balm is completely fragrance-free and contains no added essential oils, silicones, parabens, or unnecessary fillers.

Do you ship outside the UK?

Currently, we ship within the UK only. All UK orders include free Royal Mail 48-hour tracked delivery. International shipping can be arranged on request and delivery charges will apply, so please contact us for details.

How long will my order take to arrive?

Orders are processed quickly, and delivery usually takes 3–5 business days after dispatch.

How should I store it?

Keep in a cool, dry place away from direct sunlight. Natural variations in texture may occur with temperature changes, this is normal and does not affect quality.

What if I am not satisfied with my purchase?

We hope you will love Pure Nourish but if there’s an issue with an order, please contact us and we will do our best to resolve the issue. We will replace or refund any item that is damaged or faulty. Your experience matters to us and we will always do our best to resolve any issues.